Due to the continued expansion of our highly successful specialised engineering company, including our award winning data centre design and build business, we have an exciting career opportunity for an enthusiastic Service Co-ordinator to join the FM team.

Role Purpose

To provide support to the Facilities Management department, working as part of the Service team. You will assist with scheduling a team of maintenance engineers, producing work quotes for clients, data inputting and liaising with clients in a professional and courteous manner. You will have a strong work ethic, ensuring post installation documentation is produced to the highest degree of quality and accuracy and issued within set timescales.

Key Tasks & Responsibilities

  • Work under own initiative to carry out departmental tasks
  • Responsible for updating Facilities Management tracking systems and management reporting systems
  • Scheduling a team of maintenance engineers whereabouts on a day to day basis
  • Produce client quotes for remedial works
  • Raise purchase orders for job orders
  • Support Team Supervisor in all aspects of required work
  • Assist chasing of engineers timesheets due and approvals by office staff
  • Answering the phone and dealing with department queries
  • Liaise with clients in a professional and courteous manner, ensuring open lines of  communication are maintained at all times

Personal Specification

Qualifications & Experience:

  • Proven experience in an office admin role, preferably in the construction industry
  • Exceptional skills in managing a heavy workload and conflicting demands, whilst consistently producing high-quality work to tight deadlines
  • Experience of liaising with colleagues from operational to senior director level
  • First class communication skills, personal confidence and the ability to influence others
  • Experience using CAFM system would be highly desirable, but not essential
  • Intermediate to advanced Word, Excel and  PowerPoint skills
  • Accurate data entry processing experience

Planning and Organising:

  • Ability to organise own workload
  • Ability to prioritise work and deliver to tight deadlines
  • Able to maintain accurate and timely records as required by the role
  • Ability to identify and can solve everyday job-based problems in liaison with manager

Working with People:

  • Able to establish a rapport with service users as necessary e.g. clients, members of the public, other contractors etc
  • Understands how to encourage and influence people to get the best from them
  • Understands the needs of others and able to respond accordingly


  • Able to communicate factual information politely and courteously
  • Has excellent spoken skills e.g. telephone and face-to-face conversations
  • Has advanced written and numeric skills appropriate to the job
  • Able to listen, observe and report information to manager

Vacancy Summary

We offer a competitive package commensurate with qualifications and experience to the right candidate including professional training and long-term career development opportunities.

Type: Permanent
Location: Oldham
Rate: To be negotiated dependant on experience.