The Co-operative Retail

About

  • Location | National, UK
  • Value | £4,000,000 per anum
  • Framework | 4 years

The Co-operative Group, which is the UK’s largest co-operative business with interests across food, funerals, insurance and legal services, has a clear purpose of championing a better way of doing business for customers and communities. Owned by millions of UK consumers, The Co-operative Group operates a total of 3,750 outlets, with more than 70,000 employees and an annual turnover of approximately £11 billion.

Brief

Sudlows were awarded the framework, in 2012, to deliver a rolling national programme of infrastructure upgrades to over 500 retail outlets per year. This extensive programme includes; ATM banking, store EPOS upgrades, and even WiFi connectivity. The brief was to install, test and commission a new data cabling and power infrastructure to a parallel store refit programme in locations as remote as Stornoway and Isle of Wight. This programme was part of a supply chain consolidation exercise to save costs and improve service performance.

The Conclusion

Sudlows co-ordinated works in-line with multiple contractors and constructed a programme of works that enhanced the delivery of the project, from a commercially viable perspective. This benefits the client by enabling stores to be fully operational, as quickly as possible, to gain maximum sales revenue.

Sudlows developed a new specification, free of charge, to help bring the entire estate up to British Standards in order to rollout a consistent infrastructure system across all food Stores. Sudlows worked with The Co-operative to create new SLA’s and a reporting system to help them monitor our quality and service delivery.